Senior Engineer - Application Support, IT & Site Reliability

Apply NowPermanent employment • Hybrid

We’re looking for someone to work with our global clientele, ensuring their sites are optimal and secure, while driving our IT infrastructure forward through your initiative!

Join us to make an impact at Villvay!

Your role:

  • Design, implement, and maintain highly available and scalable systems that meet our service level objectives (SLOs).
  • Monitor system performance and proactively identify bottlenecks and potential issues.
  • Automate routine tasks and processes to improve efficiency and reduce the risk of human error.
  • Liaise with clients to understand their needs, ensuring their sites run optimally and securely, while providing expert technical support and guidance.
  • Develop and maintain comprehensive monitoring, alerting, and logging systems.
  • Configure and manage firewalls to ensure the security of our infrastructure.
  • Administer and optimize Nginx web servers for optimal performance and resilience.
  • Work closely with development, operations, and security teams to ensure smooth deployments and efficient incident response.
  • Provide technical guidance and support on IT-related matters.
  • Devise IT-related policies and procedures.
  • Conduct regular security audits and vulnerability assessments.
  • Implement and maintain secure network configurations and protocols.
  • Procure and maintain IT and engineering equipment, inventory on devices, software licenses and subscriptions
  • Document and share knowledge with the team to promote continuous improvement.
  • Become an ambassador of Villvay’s values when representing the company to its stakeholders.

Required experience:

  • 3+ years of hands-on experience as a Site Reliability Engineer or Systems Administrator with strong networking on Windows, macOS and Linux systems.
  • Expert knowledge of Linux systems administration (Ubuntu, CentOS, or similar).
  • Extensive experience with networking technologies (TCP/IP, DNS, routing, firewalls).
  • Proficiency in configuring and managing bare metal servers.
  • Knowledgable in web servers, reverse proxy, load balancers and load balancing strategies.
  • Strong scripting/automation skills (Python, Bash, or similar).
  • Familiarity with cloud infrastructure (AWS, Azure, GCP) is a plus.
  • Experience in maintaining Wordpress websites including but not limited to core & plugin updates to Wordpress applications, performance optimizations, managing security and backups, troubleshooting and maintenance of contracts, etc.
  • Excellent problem-solving and troubleshooting abilities.
  • Strong written and verbal communication skills.
  • Collaborative mindset and ability to work effectively in a team environment.
  • Ability to work independently and take ownership of projects.

Added advantages:

  • Experience with containerization technologies (Docker, Kubernetes).
  • Knowledge of infrastructure as code (Terraform, Ansible).
  • Experience with monitoring and logging tools (Prometheus, Grafana, ELK stack).
  • Familiarity with ITIL or similar IT service management frameworks.

Villvay is an equal opportunity employer. Benefits and perks may include:

  • Dollar-pegged salaries
  • Paid parental leave
  • Paid menstrual leave
  • Opportunities to network and connect with a global team
  • Hybrid work model
  • Flat structure
  • Amicable work environment and great peers
  • Exposure to international clients and business processes
  • Attractive remunerations based on your experience and skills
  • Real career growth opportunity for the right person
  • OPD and Insurance