Senior Business Analyst/ Product Owner

We’re a boutique agency—small yet impactful—gaining real momentum helping B2B eCommerce industry giants transform digitally with our specialized products and services.

Today, our wins are clear in the multi-million dollar weekly sales achieved online by our clients based in the USA and around the world. And for tomorrow, we’re strengthening our solutions through innovation, customization, and smart AI integration.

When you join Villvay, you don't just join a 'friendly neighborhood offshore development team'—you join a team of solutionizers—critical thinkers who see the whole picture, tackle problems end-to-end, and bring more to the table than anyone expects.

We’re looking for a sharp, product-minded thinker who can turn complexity into clarity and transform business needs into digital experiences that actually work. From requirements discovery to sprint execution, you'll turn insights into outcomes—building eCommerce solutions that are intuitive, scalable, and genuinely loved by customers.

Role

• Act as the Product Owner for key projects, defining, refining and prioritizing the product backlog based on feedback to ensure alignment with business goals and customer needs.
• Thoroughly understand the client requirements working alongside other key members of the client team.
• Collaborate with stakeholders to gather and define requirements, translating them into actionable user stories and acceptance criteria.
• Manage client expectations and communicate effectively throughout the project lifecycle.
• Ability to effectively communicate with a client even when the information is sensitive.
• Act as a point of escalation for client issues, ensuring timely resolution and maintaining high client satisfaction.
• Gain a comprehensive understanding of the overall project goals.
• Motivate and direct various teams to achieve project objectives.
• Actively participate in all aspects of the scrum process, including sprint planning, daily stand-ups, sprint reviews, and retrospectives.
• Work closely with the Scrum Master to ensure the team follows agile best practices and delivers high-quality solutions on time.
• Provide clear vision and direction to the development team and stakeholders throughout the project lifecycle.
• Possess a strong understanding of product management and its role in project success.
• Conduct thorough business analysis to understand and document business processes, requirements, and objectives.
• Identify gaps and opportunities for improvement in business processes and systems, proposing effective solutions.
• Develop and maintain detailed documentation, including business requirements, functional specifications, and process flows.
• Ensure that solutions align with business goals and deliver measurable value.
• Conduct market analysis for e-commerce markets.
• Leverage your technical background to contribute to solution design, architecture, and problem-solving.
• Become an ambassador of Villvay’s values when representing the company to its stakeholders.

Core requirements:

• Bachelor’s degree in Computer Science, Software Engineering, Information Technology, Economics, or a related field.
• Minimum of 4-6 years of experience in business analysis, product management, solutions management or a similar role within the e-commerce or technology industry.
• Experience working with international clients.
• Strong client relationship management skills with the ability to understand and address client needs effectively.
• Ability to simplify and creatively solve complex problems and develop innovative solutions, in response to challenges both in and out of your control.
• In-depth understanding of product management principles, including backlog prioritization, user story creation, and acceptance criteria definition.
• Strong knowledge of Agile methodologies, particularly Scrum, and experience participating in all aspects of the Scrum process.
• Excellent interpersonal, stakeholder management, and communication skills (both written and verbal) to collaborate effectively with engineering, UI/UX, and business teams.
• Ability to understand, initiate, and implement processes whilst operating in a dynamic environment.
• Excellent command of the English language (Written and spoken).

Added advantages:

• Familiarity with e-commerce platforms, data engineering, and integration of data-driven insights.
• Business analysis certifications such as Certified Business Analysis Professional (CBAP)/ Project Management Institute - Professional in Business Analysis (PMI-PBA)/ IIBA Agile Analysis Certification (IIBA-AAC).
• Google certifications such as Google Digital Marketing & E-commerce Certificate, Google Data Analytics Professional Certificate

Villvay is an equal opportunity employer. But here are some job perks we are best known for:

• Competitive salaries for those who meet our high bar.
• Opportunities to network and connect with a global team, working with international clients and aided by world class consultants.
• A hybrid work model to bring out the best kind of productivity in our teams.
• Paid parental leave to genuinely encourage a healthy family life style.
• Paid menstrual leave because we believe in equity.
• A flat structure supported by a boutique concept of quality and transparency.
• OPD and Insurance because life happens, even during your probation period.

If you’re not just looking for a job—but looking to make things better, apply now.

You at Villvay

To become a VVayfinder means you are driven by purpose, curiosity and the need to leave things better than how you found them. You might be an ideal fit if you:

• Care deeply about how you can add value by doing purposeful work.
• Learn fast and adapt faster, seeking professional and personal growth.
• Bring critical thought and opinions to the table.
• Are fundamentally detailed and thorough, whatever the contribution may be.
• Using AI as a natural extension of your work, not an add-on.
• Work well with a competitive team, welcome what is different and makes good use of our feedback culture.
• Treat change as an opportunity—not a blocker, thriving in complexity and challenge.

For more on who we hire, check out our blog post → The Ideal VVayfinder

To make a real impact working with an unrelenting team, apply now.